Reporting a bug or sending feedback

Found a bug or have an idea? Tell us in a few taps.

Something broken, or an idea for making PopIn better? There's a quick report tool built right in, and you can follow what happens to your report afterwards.

Open the report tool

While signed in, tap the megaphone button in the bottom-right corner of any page.

Screenshot: the feedback megaphone button

Fill it in

1

Pick a type

Bug report, Improvement, Missing feature, or Other.

2

Describe it

A short title and the details. For a bug, what you did, what you expected, and what happened instead. For bugs you can also set a severity, and attach a screenshot (up to 5 MB), which helps a lot.

3

Submit

Your report is filed and you get a tracking number on the spot.

Follow your report

Reports land on a public issues board. Track yours at your reports, and browse everything at all issues, with live status as work progresses.

Check before you file

Have a quick look at the issues board first. If your bug is already listed, give it a thumbs up instead of filing a duplicate, it helps us see what matters most. And if it's really a "how do I…" question, the help center probably answers it faster.

Signed out?

The report button only shows when you're signed in. If you can't sign in, reach us via Contact us.

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